146,000+ Customer Service Representative jobs in United States (2024)

FAQs

Are customer service reps in demand? ›

The Bureau of Labor Statistics projects -5.5% employment growth for customer service representatives between 2022 and 2032. In that period, an estimated 162,700 jobs will be lost. Customer service representatives work as a liaison between a company or organization and the people who use its products or services.

Customer Relation Executive (CRE)

This role involves understanding client needs, addressing their concerns, and providing solutions that drive customer satisfaction and retention.

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues.

Full-time income average of $48,000 a year with potential earnings up to six-figures!

Travel activities add up to 5.2 hours per week, or 11% of the time. Typically outside reps make 13 trips per week of 25 minutes each.

Customer Is King But Customer Service Is God | Great Customer Service.

The '3 Ps' (People-First Attitude, Technical Problem-Solving, Personal and Professional Skills) define exceptional customer service. People-First Attitude prioritizes customer needs, fostering satisfaction and loyalty.

Commercial Real Estate Education & Speaking

CRE Training provides specialized courses, educating professionals nationwide and internationally, on the topics of Commercial Real Estate, Real Estate Investment and Real Estate Technology.

As a clinical research associate (CRA), you'll run clinical trials to test drugs for their effectiveness, risks and benefits to ensure that they are safe for the intended use.

CRE stands for Carbapenem-resistant Enterobacterales. They are a part (or subgroup) of Enterobacterales. They are difficult to treat because they are resistant to common antibiotics. Sometimes, CRE are completely resistant to all available antibiotics. CRE are a major threat to public health.​​ ​

How do I get hired for remote customer service? ›

To become a remote customer service agent, you need to have a high school diploma or a GED certificate. Additional qualifications may include some technical knowledge depending on the type of company or the type of product. Previous retail or customer service experience is often helpful.

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. The specific duties of customer service representatives vary by industry.

Job Outlook

Employment of customer service representatives is projected to decline 5 percent from 2022 to 2032. Despite declining employment, about 373,400 openings for customer service representatives are projected each year, on average, over the decade.

The Bureau of Labor Statistics projects 0.7% employment growth for sales representatives between 2022 and 2032. In that period, an estimated 9,100 jobs should open up. Sales representatives sell goods and services to businesses, government agencies and other organizations rather than directly to consumers.

Here are some advantages of having a job in customer service: Hone a range of skills: Customer service positions allow you to develop many skills, such as organization and communication. These skills are frequently transferable, meaning you can use them in various roles and industries.

The consumer services industry is broad and encompasses a variety of roles. The demand for consumer services is growing and the 2024 job market is strong. If you enjoy customer-facing roles, consumer services could be a good fit.